100% Satisfaction Guarantee We carefully select the manufacturers and products found on our web site. We believe these products are of the highest quality, value, purity, freshness and potency available. For these reasons we are happy to offer an unconditional 100% satisfaction guarantee. If you are unhappy with the products you have purchased, regardless of the reason, simply return the unused portion within 30 days for a refund of the product purchase price less shipping and any applicable restocking charges. Product Information The information on our web site is provided for informational purposes and is not meant to substitute for the advice provided by your physician, health care provider or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or for prescribing any medication. You are advised to read carefully all product packaging and other information provided by the manufacturer. If you have or suspect that you have a medical problem resulting from the use of any product, immediately contact your physician, health care provider or emergency services. Information and statements, on our web site or in other product materials, regarding dietary supplements have not been evaluated by the United States Food and Drug Administration (FDA). These products are not intended to treat, cure, diagnose or prevent any disease. Use of our site constitutes your acceptance and understanding of these statements. Please consult the manufacturer’s web site or with their staff for the most accurate and up-to-date information. All prices, product counts, package labeling and product descriptions are subject to change without notice. BetterWayNutrition.com is not responsible for any changes made to products, their descriptions, formulas or for claims made by any manufacturer, their agents or associates. BetterWayNutrition.com is not responsible for incorrect information or typographical errors that may appear on our web site, in email correspondence or as a result of information provided by any manufacturer or distributor. Delivery Acceptance BetterWay Nutrition offers a variety of shipping methods -- including both standard and expedited delivery -- to choose from during the ordering process. We are not responsible for carrier (United States Postal Service, UPS), United States Customs Service, or foreign country postal or customs service delays. Delivery times vary depending upon the carrier and shipping method chosen, as well as other factors. The responsibility for delivery of your order resides with the carrier, and customs or other government agencies if applicable, once the package is accepted by them and leaves our warehouse. You are responsible for providing correct and accurate address information as well as receiving the package at the address you provide. You agree to accept package tracking information provided by the United States Postal Service (USPS) or United Parcel Service (UPS) as the sole criteria to determine proof of delivery and satisfaction of our agreement with you. You agree to waive the requirement of a signature for proof of delivery as satisfaction of our agreement with you unless you specifically request a signature confirmation in the Notes section of the order. A $1.00 fee may be charged for signature confirmation requests. Privacy and Information Security Policy Your Privacy and Information Security are very important to us. BetterWay Nutrition.com works diligently to keep your information private and secure. Our philosophy is simple. Your information is yours and never ours. Any information provided by our customers is securely maintained and used with respect for their privacy. What information do we collect? How do we use it? We need to know your name; email address, telephone number, mailing address, credit card number, verification value (CVV number), card expiration date and the billing address associated with the card. This information is necessary to process your order. We will use your email address or telephone number to notify you about your order status or resolve any issues regarding your order. Any information provided for an order is only used for the purposes of that order or, with your permission, to create another order. How does BetterWay Nutrition protect your information? Your data is protected whenever you place orders or access your account information online. Our online store resides on secure servers which use 128-bit SSL software to encrypt (digitally secure) all your order information whenever it travels across the Internet. Similarly your information is secured on our own order-processing systems. We maintain rigid corporate security standards to ensure your information is protected from unauthorized access. Access to your information is only provided to employees, contractors, agents or representatives of BetterWay Nutrition working in a 'need to know' capacity. Any information you provide when placing an order is used only for the purpose of ensuring that order gets to you as promised. BetterWay Nutrition will never use your email address, phone number or other personally identifiable information for any other purpose without your consent. We will include you on e-mail or other promotional campaigns only at your request. Your information is never rented, leased, sold, or offered to any third-party for any purpose. Who does BetterWayNutrition.com share your information with? Only the delivery company selected for your order, our credit card processing company, our warehouse, and your credit card company have access to your information. We provide the delivery company your shipping address and for UPS delivery, your phone number. If UPS has difficulty delivering your order and is unable to reach you at the phone number provided, your email address may also be used to contact you so that the package may be delivered. The credit card processor and your credit card company are provided only the information necessary to charge your order or resolve any disputes. Your information is never rented, leased or sold to any third-party for any purpose. Will your email address be used to send spam? Never. It is never rented, sold, leased, offered or provided to anyone who would use it for purposes other than completing your specific order. When placing an order you can expect to receive two email messages from us. The first email is a confirmation of your order and is sent when the order is placed. Please adjust any spam filters you may have to allow email messages from customercare@betterwaynutrition.com through and take a moment to review the information provided in the confirmation email. The second email is sent on the day your order is shipped to notify you about the shipment and to provide a tracking number when available. Additional email communications may occur when delivery of your order will be delayed. Will I be asked to participate in surveys? A very small number of shoppers are randomly selected to participate in survey programs. When selected, you will receive either a pop-up box or an email invitation to complete a survey about your shopping experience at BetterWay Nutrition.com. Participation in these surveys is completely voluntary, and any feedback you choose to provide would be completely anonymous and truly appreciated. You may even win a gift card or cash! How are "Cookies" Used? "Cookies" (small pieces of information stored by your Internet browser software on your computer's hard drive) are used by our secure checkout pages to simplify your shopping experience. Our cookies DO NOT contain personally identifiable information or credit card numbers. Most Web browsers automatically accept cookies. If you are having difficulty with our secure checkout pages, please make sure your browser is set to accept our cookies. If you have any questions or comments about this privacy statement, the practices of this site, or your experience with the web site, please contact: BetterWay Nutrition Attn: Information Security Team 314 N 12th Street #1001 Philadelphia, PA 19107 E-Mail:CustomerCare@BetterWayNutrition.com

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